Tag Archives: Cellink

Gizmos converted

Relatives who shall remain anonymous visited the much talked about Gizmos & Gadgets Superstore on Monday and reported that they were underwhelmed. They were not pleased that some prices were quoted in US dollars – a not uncommon practice in Guyana particularly for jewellery stores; and that the variety in Glamour – the new boutique – in the Superstore was inadequate.

I visited the store on Tuesday evening and had a different experience. A much different overall experience.

The design and aesthetic appeal of the store is impressive. There is no other adjective to be used, impressive it was.

There was no effort to maximise the placement of merchandise a la Regent Street haberdashery stores. Moving from their elbow-nudging, hole-in-the-wall operation at the corner of Robb and Wellington streets to the corner of North Road and Wellington Street the general layout of the store is thoughtful, spacious and considerate. The layout has customer comfort both at the heart and forefront. It is a very un-Guyanese set up which matches or surpasses other Caribbean stores and it is obvious that it was patterned after first world stores.

The owners of Gizmos & Gadgets have raised the bar in the retail shopping industry in Guyana in terms of all round customer experience. To state the case simply: they have now lapped the competition in this regard.

The young owners of the store have clearly insisted on a better customer shopping experience and fo that they must be complimented.

I am not one who usually doles out compliments and kudos but I was moved to congratulate both owners.

It is not all great and grand though.

The finish on some of the obviously locally made showcases (in Glamour) and the cashier booth falls below par. It is clear that the designs were clever but it would appear as though the owners of the store either chose substandard builders or had to contend with the shortcomings of local builders in delivering a high class, neat and perfect finish. They need to either find the best local builder in Guyana and do some upgrades in those two areas or import the skills. I believe it is the former, not the latter.

Otherwise Glamour puts the shopping experience in the other so called high-end but always crammed-to-the-hilt, messy and cluttered boutiques in Georgetown to utter shame.

The options, to be honest, are not extensive but that can be dramatically improved with the arrival of new stock (which I was told will be soon in coming).

I have previously had reason to harshly criticize Gizmos for poor customer service. This has been rectified. In all departments the sales people were obviously better trained than before, courteous, friendly and knowledgeable. This may be standard in the real-world but a sad rarity in Guyana.

Such was my experience that when I enquired about the availability of a certain item and was told that regrettably there was none in stock, I was told there would be new stock coming in soon. I asked when I could check back and was told checking back would not be necessary. I was asked to leave my number and I would receive a call to confirm if the item I was interested in is available.

A Guyanese store is going to follow up by calling me to provide additional information? This I have got to see!

Overall the prices did not seem to be very competitive in most of the departments but there are several deals to be had for the persevering shopper. And there are some departments which offer unmatchable prices – the cell phone and audio-visual departments being the most notable. In Glamour there are numerous items which cannot be had for cheaper in Georgetown and that the owners are willing to match first world advertised prices is a masterstroke.

I must confess that after observing the media coverage I was sceptical that it was all PR fluff and that the store would not live up to the hype. It did not live up to the hype, it exceeded it, even if there is room for improvement.

Down to their Christmas tree – which was not cheesy and classless (like the one at Rahaman’s Park) but rather tasteful and striking – Gizmos got it right.

A fantastic job – the owners deserve all credit and kudos they receive. It is a clear triumph for young entrepreneurs in Guyana who are increasingly demonstrating that they will not do things as they have always been done before. They are showing an inclination to lead, not follow. They are breaking the mould and bringing an improved customer experience to our shores.

It is refreshing and I will support as best as I can within the confines of my budget.

To conclude I can say unequivocally that I am a happy customer. And that comes from someone who is admittedly highly critical and discriminating and who vowed not to shop at Gizmos again after a previous experience of poor customer service (which I am beginning to realise was because they were inadequately staffed or in too small a space previously).

Shopping at Gizmos was a pleasant experience, one which I hope to repeat in the not-too-distant future.

Gwaan Gizmos! Yuh ah lead!

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Filed under Environment, Guyana

Judging the Cellink Jingle judges

The Cellink Jingle and Song Competition premiered on local television (HJTV Channel 72 and NCN Channel 11) tonight. Not unexpectedly there were some pretty awful and pathetic performances from the contestants who auditioned in the Georgetown leg. None of those who performed poorly should feel bad though as none of their performances was more awful and pathetic than the performance of the central judge – gospel singer Cherlyn Maloney who was never shy in displaying her mouthful of glittering gold teeth (whoever made the decision to put someone with gold teeth in their mouth on television in this capacity is no less than a blundering idiot).

I would have been pleased if I could have reported that Maloney’s performance was just poor and move on. Unfortunately that was not the case. It was as if someone shoved a CD player into her mouth with a CD named “you have some more work to do” and pressed the play button whenever it was her turn to speak. She had nothing constructive to offer, good or bad. Whenever she spoke more than the six aforementioned words she was merely parroting one of the other two judges. She had no independent thoughts. This woman was laughable, an unreserved embarrassment and Cellink made a major and clumsy error in selecting her as a judge.

What was worse is that being the nice church lady which she obviously is (did I mention she is a gospel singer? And a pretty decent one at that as well.) she is incapable of making an independent decision on any of the performances which has a negative impact on the contestant. How can you have a judge who is afraid to criticize? At NO TIME did she vote against the vote of the first judge. She ALWAYS voted similarly to whatever the first judge voted. She was swinging whatever way she needed to play it safe and be nice.

It is patently obvious that she has no clue what she is doing and simply following whichever of the other two judges speaks or votes first. So once the first judge voted ‘yes’ the contestant knew that they were through to the next round because Maloney also voted similarly EVERYTIME. If the first judge voted ‘no’, Maloney also voted no EVERYTIME. She was not using her brain, she was merely ‘follow fashion’ as they say in local parlance.

She does the show a major disservice and reduces its quality and brings it down to a stage where it becomes laughable and not in a very good way.

The other two judges were better. Sean Bhola knows his music and that permeated in his comments but he overused the ‘silent effect’. He needs to moderate the use of his silent voting. When he was overly impressed he said nothing, simply voted ‘yes’. When he was appalled, he said nothing and voted ‘no’. He has to offer more kudos and criticism to the various contestants. The Cellink make up people also need to ensure that he does not look as sweaty and repulsive as he tended to look as the show went on.

One point of unwitting hilarity in the show was when Bhola chided a contestant for not making eye contact with the judges, asking her “what if when you opened your eyes there was no one here?” This was rather laughable as Bhola himself is massively guilty of burying his head in his notepad when speaking to the contestants. It was as if he was a naughty schoolboy trying to hide from the teacher. In fact all of the judges were guilty of this. It was as if they did not want to be on television. It does not make any sense. Whoever was directing the production (if there was a director of the production) is obviously not doing a very good job where this is concerned.

The other judge, whose name I do not know, was a lot too monotonous for my liking. He seemed to be almost exclusively concerned with ‘diction’ and nothing else. About 85% of the comments he made were “your diction is good, I can hear every word you’re singing,” or “your diction is not good, I can’t understand what you’re singing”.

Another criticism of him can be that he seems to have no personality, a cardinal sin for anyone who is on television. He seemed like an average, run of the mill, nobody from a little known East Coast Demerara village. He leaves no impression, makes no impact. He’s just there, the guy in the room who sips his drink quietly, does not say much, listens and who you forget as soon as he is out the door. However he does seem as though he has the knowledge and information needed to be a competent judge and perhaps needs to be coached in making a television presence.

The cheap t shirts which Cellink had the judges wear for a substantial portion of the show were tacky and hideous. Here’s a thought to Cellink – there is Cellink branding EVERYWHERE in the show, you do not need to have the judges wear cheap, tacky Cellink t shirts just for lil branding (the logos on their shirts are not visible anyways). They can wear classy shirts and tops (obviously you’ll want them to either be blue or blue dominated) which are going to make them look a lot more impressive, regal and authoritative than they did and as judges should look. Having them forced into those ugly t shirts is doing you more harm than good.

So in the final analysis two of the judges need to be given crash courses in television presence and the other one needs to be replaced with unhesitating urgency.

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Filed under Guyana, Media, Music & Entertainment

Critiquing Timeka Marshall

Late last night I discovered Raptus’ comments and ensuing discussion on Timeka Marshall. It got me to thinking and that is always a dangerous thing. Timeka, you’ve been warned. If you are of fickle mind then you’ll be best advised to complete reading the next paragraph and move quietly along.

Purely as a patriotic Guyanese I hope that Timeka becomes a megastar for I believe that the many wrongs suffered by Guyanese, especially within the region, can be best righted through dominant superstars in music and sports. It is through these that Guyanese are more likely to be seen in a favourable and positive light. Let’s draw on a topical example and call it ‘the Usain Bolt effect’.

However at some stage reality must kick in. I have often thought in pity of Kerwin Bollers (her manager) and whoever else is financing and investing in Timeka. What is it that convinces them that she will bring favourable ROIs? I am at a loss for a positive answer. Investing in her, seems to me, to be unwisely placing money in a deep, dark hole followed by profuse brow mopping.

Given her style and look she is competing with the likes of Tami Chin, Tessanne Chin, Jovi Rockwell, Brick and Lace and others. What then convinces Bollers and others (inclusive of GT&T as apparently that company is dumping cash at her ‘development’) that she will make it big on, at least, the regional stage for any prolonged period?

I doubt that, thus far, she has made back enough money to cover for even one of her frequent trips to Jamaica where she records and shoots her music videos at great expense. As far as I am aware, she has not secured any record deal with any notable company, has not been enjoying lucrative album sales and has not been booked for numerous shows nor has any meaningful tour been activated outside of Guyana.

Moving up on the RETV charts means little more than zilch unless it is accompanied by a simultaneous boom in album sales and/or numerous high paying bookings. So from all appearances she is yet firmly entrenched in the developmental phase and it does not appear as though this phase will be ending anytime soon unless she happens upon a megahit in the near future. And such a scenario appears rather dim for several reasons.

An obvious drawback to her music is that she appears to be her own lyricist and her skills and talents in this area do not particularly exceed her well lamented vocal shortcomings. It may be that she produces the core lyrics and whatever review/support team she has, brushes up and sharpens them. On the evidence of her two most recent offerings – All night and Hush – her lyrical (and I hesitate to use the word) substance is both deficient and superficial.

Worse, her lyrics appear very much copy cat. She seems to be a mimic singer who is looking at what the current fad is and trying her best to replicate same with whatever words she can muster while stirring in a liberal dash of garishly veiled sexual innuendo. Her songs remind me of Patrick Swayze’s box office failure ‘Road House’ – a hefty dose of action, some fancy cars, the obligatory sex scene and hope for the best.

This is a recipe for anything ranging from moderate success to outright failure. It has been the bitter experience of  the Road House producers and numerous others following fad to pocket a buck. Timeka is not an artist vigorously being true to her craft, which great singers always are, she is, instead, a good looking young girl who, perhaps because she knows she is above average looking, is desperate to live the glitzy life and who will upturn every stone along what she either perceives or has been brainwashed to believe is the most practical route to achieve her castle in Spain life.

I fear that in her quest she could, in blinding gullibility and denial, fall victim to cunningly ruthless exploitation. For her sake I hope it is never the case and if it is that her handlers recognize it post haste and nip it in the bud.

In her videos and in her songs Timeka is disturbingly estranged from her music. Her acting in the videos is always a zombie-like display by a woman more obsessed with how her hair is pinned and how her bustier is fitted rather than an emotional connection with her audience. In short, she, not Madonna, would make the ideal actress in the music video for ‘Material Girl’. Timeka’s persona therefore is two decades late.

Timeka succeeds only in achieving a palpable disconnect, an unfeeling, undramatic chasm between artiste and music.  Listening to Timeka is like tasting the result of someone attempting to make fruit punch by blending coconut husk, kerosene and water. A distasteful mess quickly ensues.

Lyrically Timeka either needs to take time to mature or she needs intense direction. Left to her, she appears likely to worsen the shallow banality of her apparently unremarkable private life. Timeka is yet to understand that the accomplished singers, providing, of course, that they can actually sing, tell stories of intense anguish, uncontrollable love, unbearable emotion. Timeka’s music is rooted not in these but in the flights of fancy, sexual fantasy and moral looseness of a mid-teen schoolgirl yet to discover who she really is in this big, wide world of potholes disguised as opportunities.

The limitations of her singing have been discussed at length just about everywhere by just about everyone and while the view that she is below average has some merit, that alone cannot preclude her from potentially hitting on the big times. There are numerous generally below average singers out there who either fortuitously or perceptively found their niche, capitalized on it and enjoyed one hit, consistent or major successes. This is particularly true of the reggae and soca genres.

So with all her limitations there is still a theoretical possibility that Timeka can make it. But commercially will she fly? Let’s put ourselves in the shoes of the commercial thinkers at major record companies. Why choose Timeka over Tami, Tessanne, Jovi etc? What does Timeka bring to the table which these other, more accomplished singers do not possess?

It can be argued that Timeka is aesthetically more pleasing to the eye but she is not far superior to any of the aforementioned and with the miracles of make-up and air brushing I cannot see any record company boss choosing her over the others whose vocal capabilities far exceed Timeka’s. In any event good looking chicks with melodious voices are flocking to studios and record companies all across the globe by the hundreds of thousands. What will make Timeka stand out to any record company boss? I can’t think of it either.

Then Timeka, being from Guyana, a country which is neither known nor cared for in the international music markets which matter, is a difficult and problematic commercial sell. On the other hand, selling Tami, Tessanne and Jovi would be a cinch. Jamaica has ‘recognisability’ and goodwill. It is the land of Bob Marley, Shaggy, Sean Paul and so many others with a rich musical history. The Jamaican women are likely to be welcomed and endeared whereas Timeka, internationally, will be met with a combination of scepticism and diffidence.

When Rihanna burst onto the international stage with Pon De Replay, that she was from the romantic isle of Barbados gave her credibility. People knew Barbados, it is a preferred tourism destination for the world’s rich and famous and pretenders everywhere. She, and her handlers did not have to laboriously explain that she is from Guyana, which is in South America and which is different to Ghana which is in Africa, as Guyanese in the first world often feel obliged to.

I hope I have gone some distance in disabusing persons of the misguided notion that music stardom, in its infancy, is about the ability to sing and looks alone.

There are numerous other commercial factors and I cannot see Timeka emerging at the top of the pile on any score.

Should all her stars align therefore, she could aim for a hemispheric smash hit – the likes of Brick and Lace’s Love is Wicked and milk that for all it is worth. Paramount to achieving this would be securing, not a hot shot music video director, a dancehall/reggae star collaboration or a booking at a world famous Jamaican studio (each is a dime a dozen), but the services of a genius lyricist. Timeka will also need someone to coach her on how to not only relate to her song but to project that connection to her audience both in voice and video.

Timeka, and her people, will do well to pay heed to a bit of advice I had, puzzlingly, shared with me when I was a teenager but which was and is of no relevance to me personally: “good looks will get people in the door but they better have substance to back it up once they’re in”.

Realistically then, Timeka might want to seriously consider the rumoured Facebook petition to urge her to enter the Miss Guyana Pageant. All things having been studiously assessed, pageantry seems the most viable route to stardom for her.

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Filed under Caribbean, Guyana, Music & Entertainment

Subliminal messages

CEO and employeeReview, carefully, the Trinidad Guardian cartoon above. Note the complexion of the ‘CEO’ and his decidedly darker complexioned ‘employee’. Now let me share with you my observations of some local television commercials.

1. Lenscraft Opticals has an advertisement which depicts a ‘weeder’ who is black and obviously not of substantial financial standing. He rides a bicycle and is seen weeding a parapet. In the same advertisement an Indian man is driving a luxury SUV and the two subjects are involved in a traffic accident. They both go to Lenscraft to obtain spectacles owing to poor eyesight.

2. GT&T has an advertisement which depicts a father leaving his two young children at home to go out. He is black and he is riding a modest motorcycle. He is seen chatting on his cellphone as he rides and is involved in a traffic accident with a car whose driver was also speaking on a cellphone. The driver is an Indian man who sports a fancy bracelet which seems expensive.

3. Republic Bank has a commercial which begins: “thinking about owning your own home this year?”. In response to the question an Indian man and his Indian family nods in the affirmative. He goes to the bank, is treated well and is on his way to owning a home.

4. Republic Bank has another ad which shows an Indian man driving a car and going to do business at the bank. He is wearing a shirt and tie and seems to be either a managerial type or a businessman (not unlike the ‘CEO’ in the cartoon above). While at the bank he is served by mostly black tellers.

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GT&T’s disgraceful response

With regard to this issue, GT&T has responded. To their response I wish to quote the comment of Brandon Samaroo in the comments section of the Stabroek News.

Samaroo: “GT&T your response is disgraceful.”

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A ridiculous communications situation

Perhaps it is because it is Saturday. Perhaps it is because the situation is as ridiculous as it is. Whatever it is I cannot find words to adequately comment on this nonsense. Why is GT&T actively debarring Digicel from competing on an even field with regard to international calls? GT&T’s behaviour on this matter is no different to how a mob operates.

And further why is it that I cannot text across networks? In 2009 it is beyond unacceptable that Digicel customers can only text within their network and same for Cellink. Lunacy!

GT&T’s monopoly is coming apart though. Digicel takes them to court and the government is dumping their shares in the company. Ominous signs. Serves them right for holding us, the Guyanese people, at ransom for so long.

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Collaborating against road carnage

Yesterday I sent an email to friends, associates and colleagues which included this post. I pleaded with them to raise awareness of this maddening plague. I suggested, in that email that part of the remedy is in the Guyana Motor Racing and Sports Club organizing for their more prominent drivers to participate in a television advertisement, pleading with the public to leave the speeding to them. Mothers In Black can lend their excellent organizational skills to this effort.

The second point I raised was that I am convinced that most parents, particularly mothers, are aware that their children, mainly young men, use the roadways in a reckless fashion and as such can play a critical role in assisting in curbing the problem. Mothers must do more to emotionally reach out to their sons and dissuade them from the excessive speeding.

With regard to the advertisement I believe a collaborative effort among the drivers and their sponsors can make a dent in the excessive speeding on our roadways which results in the death and maiming of too many of our citizens. The road carnage is now way too much to bear.

I envision an advertisement in which Andrew King, Mark and Paul Vieira, Ryan Rahaman, Jad Rahaman, Ray Rahaman and perhaps a few others, standing in full gear in studio share the responsibility of presenting a script which resembles something like the following:

I’M TALKING TO YOU. YES YOU. LEAVE PEOPLE TO USE OUR ROADWAYS IN PEACE. LEAVE THE SPEEDING TO US. IF YOU WANT TO SPEED COME TO SOUTH DAKOTA AND LET’S PUT A THRASHING ON YOU. AGAIN, LEAVE THE SPEEDING TO US.

I know that sounds rather dopey so it obviously needs reworking to come up with a final draft but the essence of it all is that the message of leaving the speeding to the pros must be drummed into the heads of these young men who probably, in their youth, feel invincible and feel they can drive on our roadways any which way they wish and no harm will come to them.

The ad should also include the graphic images of the results of the deadly consequences of speeding so that it can leave an indelible image on the minds of these young men who are so prone to speeding.

Perhaps the cost for producing this advertisement can be borne by Cellink, Digicel and Carib Beer who are all major sponsors of various drivers. Surely the television stations can be convinced to run it, without cost, as a public service announcement several times a day.

More needs to be done to contain the carnage. And this is not the time for partisan interests, it is time for a collaborative effort across petty divides, whether among race car drivers or mobile service competitors. Our human resources are being needlessly threatened and we must all get together and do something to stop it. It is time that we, as people, begin to agitate and get up and do something to make things better rather than always looking to government for answers. We have the capacity but do we have the will?

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Filed under Crime, Guyana, Sports

Not reporting the real story

digicel-lightsGuyanese news photographers are notorious for taking mindless, uncreative photographs of shockingly poor quality. Above is a photo which I took on a trip to Linden yesterday. It seems innocuous enough but I took it to illustrate the real story to this seemingly straightforward report. The story is quite phenomenal. Here goes.

Upon entering Linden there is about a two mile or so stretch of highway (it could be longer, it could be shorter, I did not keep exact check) where all the latern poles have affixed to them neat, impressive Cellink banners. You can see this in the foreground of the photo above. Then a stretch of road follows where all the latern poles carry similar sized banners but this time they are bright red and scream the name of Cellink’s competitors, Digicel. Innocuous enough, no? Simple straight forward competition which we are now accustomed to, no? Not quite. Look closer.

As is reported in the Kaieter News story linked to above (here is the link again), Digicel has thunderously trumped Cellink, by installing lights on each of the latern poles on which their banner appears. The lights illuminate the highway at nights while the Cellink banners must contend with darkness. Needless to point out the Digicel portion of highway would be much safer to drive and is less likely to result in crime.

However even that is not the full story for it runs much deeper. From what Lindeners have told me, the stretch of roadway for which Digicel has donated three million dollars of lights is notorious for accidents, including several fatal accidents. And now for the bit of stunning drama which must have the Cellink marketing and public relations people bashing their heads against any nearby latern pole. Apparently the portion of the highway which Digicel has now placed lights is the same portion of roadway where a GT&T contracted mini bus was involved in a fatal accident last year which claimed the life of NCN journalist Akila Jacobs and which resulted in serious injuries to Guyana Times journalist Ravena Gildharie, who is still unable to work.

To say that Digicel has landed a firm slap in the face and a crushing punch in the gut of Cellink would be to state the case quite delicately. One person expressed to me that this is a ‘cold and heartless’ blow by Digicel. I disagree, it is brilliant public relations. For me, Digicel has scored more points than ever before with any public relations stunt in this country. And further, it registers with me that Cellink ought to be ashamed of themselves.

THAT is the real story but it is a story which NONE of the media houses reported. Shame on them. Shame on Cellink, kudos to Digicel.

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